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bd894 collects and uses your information to keep your wallet, payment history and session activity running smoothly across devices. This policy explains what we collect, why we collect it, and the choices available to you — access depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your contact details, login credentials and any payment method you connect, including bKash, Upay or Bank Transfer. We also collect session data automatically: the device you use, your browser type, IP address and the pages you visit within the platform. This data lets us keep your account active across sessions, process your wallet transactions correctly and detect unusual activity on your account. We do not sell your personal information to third parties. Where we share data — for example, with payment processors handling your bKash or Bank Transfer transactions — it is only to complete the service you requested. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. Availability of this service and the rights described in this policy depend on your local law and the eligible regions we operate in. If you have questions about how your data is handled, you can reach our support team through the contact routes listed on this page.
Payment data from your bKash deposits and withdrawals is processed solely to complete your transaction. We do not store full wallet credentials on our servers beyond what is needed for transaction verification.
Upay transaction records are kept in your account history. You can review these from your signed-in account area at any time. Queries about specific entries can be raised with our support team.
Bank Transfer details you submit are used only for processing and reconciliation. These records are retained in line with applicable financial record-keeping requirements and are not shared beyond the payment processing chain.
We log device type, browser and session activity to maintain account continuity when you switch between your phone and desktop. This data is not used for advertising profiling outside the platform.
This policy covers the data we collect and process directly through bd894. It does not extend to third-party services you reach through links on our platform, or to the internal policies of payment processors. Understanding the boundary helps you know where to direct questions.
All data collected when you log in, update your profile or change your password falls under this policy. This includes login timestamps and device identifiers tied to your account.
Deposits and withdrawals made through bKash, Upay or Bank Transfer are covered here for the data we hold. The payment processor's own privacy terms govern data on their side of the transaction.
Browsing activity within the platform — pages visited, games opened, session duration — is covered by this policy. Cookie preferences can be adjusted through the settings shown in your browser.
External links, game studio platforms and payment gateways operate under their own privacy terms. We are not responsible for data practices on those external services once you leave our platform.
You have practical options for managing the data we hold about you. From your signed-in account area, you can review the personal details on file and update contact information directly. If you believe a record is incorrect — for example, a name or contact detail entered at registration — you can correct it through the account settings page or by contacting support. For requests that go beyond self-service edits, such as asking what data we hold or requesting deletion of your account, our support team handles these through the contact routes listed below. We aim to respond to data requests within a reasonable period, though the timeline may vary depending on the nature of the request and applicable legal requirements. Your eligibility to exercise certain rights may depend on your local law and the region from which you access the platform.
Log in and open the account settings page to see the personal details and transaction history we hold for your account.
Update your contact information directly in account settings. For fields you cannot edit yourself, contact support with the correction you need.
If you want to know specifically what data we hold or how it is used, send your question through the support contact route and we will respond in writing.
To close your account and request data deletion, contact support directly. Retention of certain records after closure may be required by applicable law.
For any question about how your data is handled, the contact routes below are the right place to start. Use the channel that suits you — all routes connect to the same support team.
Open the chat widget from any page while signed in to ask about your account data or submit a correction request directly.
Send a written data request or policy question to our support email address, shown in the contact section of your account area.
The help centre on the platform covers common privacy questions including cookie settings, data requests and account closure steps.
We apply standard security measures to protect the data stored in your account, including encrypted connections for login and payment pages. Here is how we handle the key areas of this policy.
We keep your account data while your account is active. After closure, certain records are retained for the period required by applicable law, then deleted. You can ask support for details specific to your account.
We use cookies to keep your session active and remember your preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions on your device.
Login activity is monitored to flag unusual access patterns. If we detect something unexpected on your account, we may ask you to verify your identity through the steps shown in your account area.
When this policy changes in a material way, we will post the updated version on this page with a revised date. Continuing to use the platform after an update means you have seen the revised terms.
These are the questions we hear most often about how your data is handled on bd894.
We collect the details you enter at registration — name, contact information and login credentials — along with device and session data generated when you use the platform. Payment method details you add, such as a bKash number or bank account, are also stored to process your transactions.
Your payment data is shared only with the processor needed to complete your transaction. We do not sell payment information or share it for marketing. The payment processor's own privacy terms apply to the data on their side of the transaction.
Log in and open your account settings to review the personal details and transaction history on file. For a broader data request — such as a full record of what we hold — contact support through live chat or email and we will respond in writing.
Yes. Contact support to request account closure and data deletion. Some records may be retained after closure where required by applicable law. Support can tell you which records fall into that category for your account.
We use cookies to keep your session active and remember your settings between visits. You can manage or block cookies through your browser settings. Turning off certain cookies may affect how pages load or whether your session stays active on your phone.
This policy applies to all accounts on the platform. Whether you can access the platform and exercise the rights described here depends on your local law and the eligible regions we serve. If you are unsure about eligibility in your location, check the terms or contact support.